About Jenn

In addition to my work as a published fiction author, I have more than twenty five years’ experience leading communications initiatives, projects and branding work, with transferable skills in strategy development and execution, communication planning, content development, presentations, project management and facilitation. I’m a creative thinker able to take ideas from concept to production within deadlines, budget, and in alignment with organizational strategy.

Connect with Jenn:

Brands I’ve worked with


Topline Skillsets:

  • Developing the concept of and providing content for corporate, entrepreneurial and sales-focused websites;
  • Leading individuals, teams and organizations in personal and corporate Branding programs;
  • Writing and editing extensive materials for consumer, business-to-business, medical/pharmaceutical, investor, media, and governmental audiences;
  • Developing the concept of, writing and managing the production of robust direct response campaigns;
  • Managing public relations and communications outreach programs, including crisis/high-risk communications;
  • Directing comprehensive reBranding initiatives for organizations undergoing dramatic change;
  • Crafting corporate communications for a diverse and multi-level workforce; and
  • Successfully working with individuals and teams to help them achieve their communications and presentation goals.

Writer, Trainer and Brand Consultant

Jenn Stark Communications/Know Your Brand
2003 – Present
Business and PR writer for businesses, entrepreneurs and authors, with a special interest in training and consulting on Personal Brand development and management. Writing projects include promotional copy, website copy, blog posts, advertising/advertorials, company brand documents, training materials, Personal Branding training, professional executive correspondence and press releases. Industries include financial services, medical, sales (multiple consumer products), professional training, personal and professional development and coaching, web technology, and publishing.

Marketing Manager

Samhain Publishing
May 2013 – May 2014 
After several years as a freelance Brand consultant and business writer, I was brought on full-time to oversee the company’s in-house marketing team. Gained an in-depth view of the publishing industry from the publisher side, directed marketing initiatives to promote authors and build readership, and managed direct reports plus outside vendors. And, of course, continued to write copy for PR, marketing, blog posts, business proposals, creative briefs, and author marketing plans!

Director, Communications

Xavier Leadership Center
May 2009 – May 2013
Assisted Xavier Leadership Center in all of its marketing needs to both end users (attendees of professional training programs) and industry partners (companies seeking to create customized training programs for employees.) Also taught Personal Branding for Organizational Success programs to business employees and via keynote speeches at conferences, networking events, and as part of customized programs. Responsibilities included website and newsletter copywriting, managing marketing initiatives, brand management and development, and special projects to help promote a new initiative within the pharmaceutical and bio-tech division of the Center.

Vice President, Communications and Media

Student Loan Xpress, A CIT Company
July 2002 – May 2008
Coordinated public relations, corporate intranet/internet content, and extensive direct mail programs from concept to completion, for an organization that went from startup to $2.3 billion in assets within five years. 

Provided strategic direction and content development for corporate communications, advertising, direct response media, public relations, marketing and outreach activities. 

Created and launched marketing initiatives for new products and service initiatives. 

Wrote or edited majority of company materials for consumer, business-to-business, investor, media, and governmental audiences. 

Managed vendor relationships, freelance designers and directed activities of project teams to launch new products, update website design and functionality, and coordinate high-risk/crisis communications. 

Conducted branding initiative for startup organization with emphasis both on investor relations and consumer appeal, including focus group research and Brand identity firm coordination.

Assistant Vice President, Communications

Columbus Life Insurance Company
January 2001 – January 2002
Directed all collateral creation for the consultative financial professional market, including online and print promotions, award-winning trade show promotions, new market initiatives and product literature. 

Developed comprehensive marketing, training and client education materials targeting key niche markets of small businesses, affluent women and retirees.

Since leaving position, have continued to work in consulting capacity to write annual reports and create personal branding, target marketing, and practice management modules from concept to completion.

Sr. Manager, Communications

January 2000 – January 2001 
Directed corporate communications for Gap, Inc.’s distribution division, including analysis of communication gaps and subsequent creation of inter-company communications materials, intranet content, and human resources collateral. 

Provided communication planning and change management services to international distribution center management.

Sr. Director, Marketing Communications

Student Loan Funding Resources
January 1999 – January 2000
Analyzed need for and directed branding overhaul to establish regional and national presence for an organization undergoing dramatic change. Company was successfully sold within six months of initiative.

 Directed company’s first in-house marketing communications team, managing creative staff to produce collateral materials, print and online media, and design of trade show promotions.

Previous to 1999, I worked at Great American Life Insurance and Great American Insurance, gradually developing as marketing communications specialist, special projects communicator, manager and copywriter.


Fiction Experience
(which is not to say “Fictional”…)

May 2013 – Present
Multi-published and award-winning author of Young Adult Historical, Adult Contemporary Romance and Urban Fantasy/Paranormal fiction.

Published as Jennifer McGowan with Simon & Schuster Books for Young Readers: www.jennifermcgowan.com

Published as Jennifer Chance with Random House/Loveswept: www.jenniferchance.com

Published as Jenn Stark independently: www.jennstark.com